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To learn more about how to improve email message flow and practices for good email deliverability, these resources are a good place to begin: The SparkPost Support Center is a good place to start learning about SparkPost in general. Get help with email transmission and delivery with SparkPost
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But when recipients use a stand-alone email client on a phone or desktop computer, that software uses standard protocols to download messages from mail servers. Web-based email services like Gmail or Hotmail/ use their own internal protocols to manage email. The recipient’s email client retrieves the message using standards like the Post Office Protocol (POP) or Internet Message Access Protocol (IMAP) to download the message so it can be read.


The receiving server accepts the message so that it can be delivered to the recipient.

The sending and receiving servers communicate using the SMTP protocol.The sender’s mail server (technically called a “Mail Transfer Agent,” or MTA) looks up the portion of the recipient’s email address in a Domain Name System (DNS) server to determine which destination mail server (referred to as a “Mail Exchanger,” or MX) it should contact to deliver the message.In both cases, whether the message is created by an email client or by an automated system, it is specially formatted to be transmitted over the Internet using a standard called “Simple Mail Transfer Protocol” (SMTP).
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It’s these standards that allow us to send email messages to virtually anyone. When someone sends an email message, it flows through a series of steps to reach its destination. In those early days, users were limited to communicating only with others on the same shared mainframe system. However, the adoption of standard protocols and the interconnection of systems into the shared network we now know as the Internet allowed different mail systems to “talk” to each other. How does an email message flow?Įmail has been around since the 1960s, when the creators of nascent computer networks began devising ways to send messages to each other. Along the way, it passes through multiple servers that help ensure it arrives at the right place. That email message flow uses a systematic process based on a number of long-established technical standards. For most users, how an email message flows from the sender to a recipient’s inbox is something that happens behind the scenes. When an individual or an organization sends an email, the message travels from its point of origination, such as an email client where it was composed, across the Internet to its destination.
